Many passenger and cargo airline companies choose to meet their local maintenance requirements through locally provided maintenance service. They often contract with one of the major airlines having maintenance facilities to provide this service. In general, this has been the only option available for air carriers without their own maintenance operations in the area. However, since these major airlines must also service their own fleet, the requirements of contracted carriers must always take second priority to the needs of their own aircraft. This can cause long response time to maintenance requests, particularly during periods of heavy, non-routine maintenance demands during layovers.
Unfortunately, these delays often occur at the most critical times, when aircraft are waiting to depart. ATR offers carriers another option - a dedicated team of qualified and experienced technical professionals to handle their layover and on-call maintenance requirements on a First Priority basis. In addition to routine layover maintenance checks, ATR also provides technical assistance with the resolution of problems, which may exist on incoming flights or may be discovered during layover checks. And, after a layover check is performed, an experienced ATR technician will be on hand for the twenty minutes prior to the first scheduled departure to provide maintenance insurance for any unexpected problems which may occur.
Our office's are located on the airports which has given ATR a 5 minute response time to most ramp areas. This critical service can prevent long delays, which could result from waiting for a major airline to free someone to respond to a contracted customer’s needs. Since ATR provides a team of specialists who is dedicated to your aircraft maintenance needs, the effect is like having your own maintenance facility on site. Your maintenance needs are ATR’s First Priority business; they are not a second priority way to earn additional income.